Frequently Asked Questions

Find answers about access, safeguarding, pricing, and how Capital Parent works for employers.
SUPPORT

Employer FAQs

Answers to common questions about implementing Capital Parent within your organisation.
What does Capital Parent provide to our employees?
Capital Parent provides structured community support, professional guidance, and resources for people navigating family and caregiving experiences. Depending on the plan, this may also include enhanced leave payments.
Who is this service designed for?
Capital Parent is designed for businesses of all sizes looking to better support employees through family and caregiving experiences, including fertility, parenthood, loss, caregiving, SEN, and return to work.
Is this a medical or therapeutic service?
No. Capital Parent is a non-clinical support platform. It does not provide diagnosis, treatment, or replace medical, therapeutic, or insurance-based care.
How is safeguarding managed?
The platform operates with moderated community spaces, clear participation boundaries, and vetted professional partners who work within defined scopes and safeguarding guidelines.
How is pricing structured?
Pricing is based on employer subscription tiers, which determine coverage levels, support features, and any enhanced leave payments included.
What happens if our needs change over time?
Capital Parent is designed to scale with organisations. Plans and coverage can evolve as workforce needs change.

Still have questions?

Get in touch and we’ll help you understand whether Capital Parent is the right fit for your organisation.